Privacy Policy for Dream Etchings
Last updated: 24 August 2024
1. Introduction
Dream Etchings (referred to as "we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 2020 and other relevant New Zealand privacy laws.
2. Collection of Personal Information
We collect personal information from you when you:
- Visit our website
- Place an order
- Contact us via email or our contact form
- Subscribe to our newsletter
The types of personal information we may collect include:
- Name
- Contact details (email address, phone number, postal address)
- Order history
Payment information is processed by Stripe or Paypal, we do not receive credit card details or account information.
3. Use of Personal Information
We use your personal information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders and inquiries
- To improve our products and services
- To send you marketing communications (with your consent)
- To comply with legal obligations
4. Disclosure of Personal Information
We may share your personal information with:
- Service providers who assist us in operating our business
- Payment processors to facilitate transactions
- Government agencies when required by law
We do not sell or rent your personal information to third parties.
5. Security of Personal Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Under New Zealand privacy laws, you have the right to:
- Access your personal information
- Request correction of your personal information
- Request deletion of your personal information
- Withdraw consent for direct marketing
To exercise these rights, please contact us using the details provided below.
7. Retention of Personal Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: admin@dream-etching.com
10. Privacy Commissioner
If you are not satisfied with our response to your privacy concerns, you can contact the Office of the Privacy Commissioner:
Website: www.privacy.org.nz
Phone: 0800 803 909